PRICES

For orders shipped outside the United Arab Emirates, the purchaser acts as the importer of record.
All customs duties, local taxes, import tariffs and state fees at destination are the responsibility of the customer.
These charges are not included in the product price or invoice and must be paid to local authorities upon delivery.
Benibeca.com is not affiliated with these fees.

Prices may be modified at any time.
All invoiced prices correspond to those displayed at checkout and are subject to product availability.

 

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ORDERS

Customers may create an online account or check out as guests.
Registered accounts offer faster checkout and access to previous orders.
Guest customers will need to re-enter their details for each purchase.

The sales contract becomes effective once an order is received and confirmed.
By completing checkout, the purchaser acknowledges that they have read and accepted Benibeca’s Privacy Policy and General Terms and Conditions of Sale.
Submitting an order electronically constitutes full and unconditional acceptance of these policies.

Delivery & costs (Fulfilled from Dubai)

We ship exclusively with premium courier partners:
• UAE - Same-Day & 4-Hour Delivery: Quiqup
• UAE - Next-Day Delivery: EMX
• International Express: DHL Express

All shipments are tracked and insured.

 

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United Arab Emirates (All Emirates)

Same-Day Delivery

Complimentary
Orders placed before 12:00 PM are optional to be delivered the same day.
Courier: Quiqup

 

Dubai City

Extended Same-Day

Complimentary
Orders placed before 17:00 PM are optional to be delivered the same day..
Courier: Quiqup

Next-Day Delivery

Complimentary
Orders placed after 15:00 PM are delivered next day.
Courier: EMX

Return Fee

Complimentary

 

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GCC Countries

Saudi Arabia, Qatar, Kuwait, Bahrain, Oman

Express Delivery

Complimentary
Delivery time: 24–48 hours
Courier: DHL Express

Return Fee

100 AED / $27.00 

 

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Southeast Asia

Singapore, Thailand, Vietnam, Bali, Jakarta, Manila, Boracay, Palawan

Shipping Costs

Free shipping over 1,400 AED
 Below 1,400 AED: 50 AED / $14.00

Return Fee

150 AED / $41.00 

 

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East Asia

 

Hong Kong

Free shipping over 1,400 AED
Below 1,400 AED: 50 AED / $14.00 
Return fee: 150 AED / $41.00 

Japan

Free shipping over 1,400 AED
Below 1,400 AED: 50 AED / $14.00 
Return fee: 150 AED / $41.00 

South Korea

Free shipping over 2,000 AED
Below 2,000 AED: 100 AED / $27.00 
Return fee: 200 AED / $54.00 

 

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India

 

Mumbai, Delhi, Bangalore

Free shipping over 1,400 AED
Below 1,400 AED: 50 AED / $14.00 
Return fee: 150 AED / $41.00 

 

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Australia

 

Sydney, Melbourne, Byron Bay

Free shipping over 2,000 AED
Below 2,000 AED: 100 AED / $27.00 
Return fee: 200 AED / $54.00 

 

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Maldives

Free shipping over 2,000 AED
Below 2,000 AED: 100 AED / $27.00 
Return fee: 200 AED / $54.00

 

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Mauritius

Free shipping over 2,000 AED
Below 2,000 AED: 100 AED / $27.00 
Return fee: 200 AED / $54.00 

 

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Lebanon

Free shipping over 1,400 AED
Below 1,400 AED: 50 AED / $14.00 
Return fee: 150 AED / $41.00 

 

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Notes on currency

All orders are charged in AED.
USD is shown for reference and calculated using the following fixed rates:
 1 AED = 0.272 USD

Minor variations may occur depending on your bank.

 

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RETURNS & EXCHANGES

You may request a return or exchange within 14 days of receiving your order.
Items must be unused, unwashed, and in perfect condition with all tags attached.

Exchanges

Size exchanges are free.
The new size ships once the original item has been received and inspected.
Availability is subject to stock confirmation.
Exchanges for different models or colours follow standard return conditions.

Returns

The return fee applicable to your region is listed in the Delivery & Costs section above.
This fee covers handling and return shipping and is deducted from your refund.

• The fee applies per order, not per item.
• Returns are free only for faulty or incorrect products.
• Outbound shipping fees are non-refundable.
• Duties or taxes paid at destination are not refundable.

To start a return or exchange:
Email [email protected] with your order number and the item(s) you wish to return.

Refunds are issued to the original payment method within 7–10 business days after the returned item has been inspected.

 

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PAYMENTS

Benibeca accounts are held at Wio bank.
Payments are processed through secure, encrypted gateways provided by Stripe.

All transmitted payment data is encrypted, never stored on our servers, and cannot be intercepted by third parties.

For questions related to payments or invoices:
[email protected]

 

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From Dubai, with care

Every Benibeca order is prepared in our UAE hub with the same calm precision and attention to detail that define our collections — wrapped in plastic-free, sustainable packaging designed to protect both your garments and the sea that inspires us.